Understanding walltime error messages

The full error message will be reported as below, and can be found by clicking on the bug icon for a failed job run (red dataset):

job info:
This job was terminated because it ran longer than the maximum allowed job run time.
Please click the bug icon to report this problem if you need help.

Or sometimes,

job stderr:
slurmstepd: error: *** JOB XXXX ON XXXX CANCELLED AT 2019-XX-XXTXX:XX:XX DUE TO TIME LIMIT ***

job info:
Remote job server indicated a problem running or monitoring this job.

• Causes:
  • The job execution time exceeded the “wall-time” on the cluster node that ran the job.
  • The server may be undergoing maintenance.
  • Very often input problems also cause this same error.
• Solutions:
  • Try at least one rerun.
  • Check the server homepage for banners or notices. Selected servers also post to the Galaxy status page.
  • Review the Solutions section of the Understanding input error messages FAQ.
  • Your data may actually be too large to process at a public Galaxy server. Alternatives include setting up a private Galaxy server.

Still have questions?

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{% snippet  faqs/galaxy/troubleshooting_walltime.md %}

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