Frequently Asked Questions

Authors:

Analysis


I got slightly different numbers than were in the tutorial

Tip: I got slightly different numbers than were in the tutorial

This tutorial uses UCSC which is constantly updating it’s data! As a result it gets outdated very quickly before we can update it :( But it’s ok! It’s expected here to get different numbers.



History


My jobs are not running / I cannot see the history overview menu

Tip: My jobs are not running / I cannot see the history overview menu

Please make sure you are logged in. At the top menu bar, you should see a section labeled “User”. If you see “Login/Register” here you are not logged in.




UCSC - I fetched data from a remote website but now I’m logged out of Galaxy and my data is gone?

Tip: UCSC - I fetched data from a remote website but now I’m logged out of Galaxy and my data is gone?

This is a known bug with Chrome + Galaxy, we’re working on it galaxyproject/galaxy#11374. For now we can recommend using Firefox (known to work) or trying another browser.



User interface


I can’t find the “Analyze Data” button

Tip: I can’t find the “Analyze Data” button

The Galaxy interface has changed a bit recently, “Analyze Data” was always the home button, and now looks like a home icon.

My Galaxy looks different than in the video

Tip: My Galaxy looks different than in the video

Galaxy gets frequent updates, different servers will be running different versions. This is nothing to worry about, just let us know if you can’t find how to perform a task in your Galaxy.